The Elite Remote Control gives you control over the Lobster Pickle Ball Machine from a distance. For easy access, it comes with a keychain attachment. Installation of the Remote Control can be done by the owner or the manufacturer. Customize your training approach and add more options with this Remote Control. Note that two machines using the same remote should be spaced two court lengths apart and the remotes run on the same frequency. When it ships, you'll get separate tracking numbers if other items were in your order. To return this item, contact customer service for authorization and instructions. A 5% restocking fee will apply and return shipping will be the customer's responsibility. Make sure to add tracking and insurance. Returns will not be accepted for misused, altered, or neglected merchandise. Allow up to 30 days for processing refunds. This product is not eligible for RR-series promotions.